We care about your personal data. This Privacy Policy is meant to help you understand what information
we collect, why we collect it, and how you can update, manage, export, and delete your information.
Use of Personal Data
We do not sell or rent your personal data to marketers or unaffiliated third parties. We only share
some of your personal data with trusted entities if it's absolutely necessary, as outlined below.
Registration
We collect email addresses for the account system. Every account is unique due to the uniqueness
of the email address, which is used to identify you as a user, log you in, notify you, connect
you with your collaborators.
We collect names in order to make the interaction between you and your collaborators easier.
We collect IP addresses in order to detect the misuse of the system, combat abuse, and for
logging purposes.
Subscription
For billing purposes we collect the payee and organisation's first name, last name, address, postal code, city and country.
Integrations
Figma
When you import Figma designs into Glazed, we store the file URL and its svg contents in order to
be able to display the files and use our services.
Amazon Redshift, Google BigQuery, Snowflake
Connection to your cloud provider is used to query and display event and screen information
for QA and analytics purposes only.
We store the 'first seen' date of every event in Glazed in order to avoid unnecessary costs on
your side.
All other event-related information is only cashed for 24 hours.
When connecting Glazed to your cloud provider, you are responsible to follow our
set-up guides
in order to give us read access to the table(s) containing your frontend event data only.
These tables should under no circumstance contain any
personal or sensitive information
of any kind.
Slack
When you connect Glazed to Slack, we do not collect any personal data, the information only goes
one way, from Glazed to your chat client.
Data Storage
The processing starts when you create an account and ends when you delete it or ask us to remove
the data.
Data Storage Location
All the data is stored in data centres in EU countries for optimal security and performance. The
only personal data that leaves the EU is the name and email we send to our payment processor, Stripe,
which is located in the US. All other third party services are located within the EU.
Cookies
All the data is stored in data centres in EU countries for optimal security and performance. The
only personal data that leaves the EU is the name and email we send to our payment processor, Stripe,
which is located in the US. All other third party services are located within the EU.
Your Rights
In accordance with Regulation (EU) (2016/679) of the European Parliament and of the Council of 27
April 2016 (the General Data Protection Regulation) you have at any given time the right to:
Access and Export your data. You can contact us at [email protected] and
ask for a copy of your personal data.
Update your data. You can access your account and update any of your data. All your personal
data is viewable and editable in your account.
Delete your data ("The right to be forgotten") or Object processing. You can achieve that by deleting your account. We do not keep your
personal information after your account is deleted. Complete deletion might take up to thirty
(30) days upon request.
Third Party Data Sharing
Stripe, Inc.
What: account owner email, account owner name, company billing address
Why: billing and fraud detection
Amplitude, Inc.
What: IP, browse agent, device type
Why: helps us understand how users use the landing page.
Google Analytics, Inc.
What: IP, browse agent, device type
Why: helps us understand how our advertising campaigns perform.
Liability for Content
We make every effort to keep the information on our website current, but accept no liability whatsoever
for the content provided. Pursuant to §7 par. 1 of TMG (German Tele-Media Act), the law limits our
responsibility as a service provider to our own content on these site. According to §§8 to 10 of
TMG, we are not obligated to monitor third party information provided or stored on our website. However,
we shall promptly remove any content upon becoming aware that it violates the law. Our liability
in such an instance shall commence at the time we become aware of the respective violation.
Liability for Links
Our site contains links to third-party Web sites. We have no influence whatsoever on the information
on these Web sites and accept no guarantee for its correctness. The content of such third-party sites
is the responsibility of the respective owners/providers. At the time third-party Websites were linked
to ours, we found no grounds whatsoever of any likely contravention of the law. We shall promptly
delete a link upon becoming aware that it
Copyrights
The content and works provided on these Web pages are governed by the copyright laws of Germany.
Duplication, processing, distribution, or any form of commercialization of such material beyond the
scope of the copyright law shall require the prior written consent of its respective author or creator.
Changes to this Policy
We reserve the right to make changes to this policy at any time by giving notice on this page. We
strongly recommend reviewing this page often, referring to the date of the last modification listed
at the top. By using this page or Glazed you agree to this policy.
Get in Touch
If you have any concern about the policy and/or your data, please contact us at hello[at]glazedanalytics.com.
